Lift Breakdowns.

Should I Call the Fire Department if a Lift Breaks?

Often it is not neccessary to call the Emergency Services or Fire Department if a lift breaks down. Where someone gets trapped in a lift, or the lift breaks down companies should have a Lift Maintenance company who manages the asset and responds to emergency call-outs to release trapped persons and repair broken lifts.

What to do if a Lift Breaks Down?

Make sure you tell the property manager or facilities department of the building, they should call the Lift Maintenance company that manages the lift. This will allow them to raise a call out and attend site to repair the lift and put it back into service.

How do I get out of a lift if it breaks down?

All safe, modern and serviced lifts should have an emergency call button on the control panel. Simply press this and it will go through to the Lift Repair Companies that manage the lift, they will automatically raise a call out to come and help you quickly. Do not make any attempts to get out of the lift yourself as this could be dangerous and put you and the lift engineer in a risky situation.

How quickly can a lift break down be repaired?

It is dependant on which engineers are in the area, and most importantly if you are in-contract with a Lift Repair company. If you have a lift break down contract in place you are guaranteed a maximum time to attend site and resolve the break down, this will also allow you an engineer on stand-by aswell as reduced rates. If you are out of contract then other call-outs and customers could take priority if they too have emergencies.

How much does a Lift Repair cost?

Lift Repair costs will vary depending on the severity of the issues that have been incurred, However Attendance fees should be set in place, and vary between companies some of which cost in excess of £300 just to attend site and quote on the repair. ASCENDA can guarantee to offer the most competitive attendance & repair fees available.

If you are looking for Lift Repairs Companies near you, give ASCENDA a shout and we will guarantee to beat the service standards and cost of any competitor.